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Earth to Administrators - Are you Here

Posted: Tue Jan 04, 2011 5:04 pm
by kaptainblazzed
Dear Eon Administration,

Your project has been having major issues for a couple of days now with WU's not completing and erroring out on both Windows and Linux machines.

i have tried restarting the project on 3 separate occasions over 3 days and all 3 attempts ended with errors.

You have done nothing to address the issue, nor have you said anything about it.

Are you aware you have an issue?
Are you working on it?
Are you even still administering this project, or have you left it to die?


Your response to this issue has been less than acceptable.
Hoping it gets fixed soon, but not holding my breath.

KB

Re: Earth to Administrators - Are you Here

Posted: Tue Jan 04, 2011 5:52 pm
by graeme
I had a machine that was timing out and increasing the floating point ops limit on the server seems to have solved the problem. Can you see if, after you reset the project, if the errors go away?

Re: Earth to Administrators - Are you Here

Posted: Tue Jan 04, 2011 9:41 pm
by kaptainblazzed
Reset the project and it is now producing valid work units.

Just an FYI, i reset the project every day for the last 3 days and this is the first time it has corrected the problem.

Lets hope for the best,
KB

Re: Earth to Administrators - Are you Here

Posted: Wed Jan 05, 2011 11:44 pm
by chill
Sorry for the long hiatus I was out of town without internet access and I am the primary administrator for our BOINC project. I think the issues have been resolved.